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Client advisor vacancy - Immediate start.

Job Title: Client Advisor

Location: Copenhagen, Denmark
Start: November 1, 2023

ELHANATI is a renowned brand in the world of fine jewelry and luxury accessories. We are currently seeking a highly motivated and customer-centric Client Advisor to play a crucial role in expanding our online and physical sales channels. If you are passionate about delivering exceptional service and have a keen interest in fine jewelry, this could be the perfect opportunity for you.

- As an Client Advisor at ELHANATI, you will be responsible for:
- Providing an exceptional online customer service experience.
- Building and nurturing customer relationships by offering a unique, dedicated, and curated service.
- Offering daily customer assistance and providing follow-up support to our existing customer base.
- Handling inquiries through various channels, including video and voice calls, email, chat, and social media.
- Efficiently managing order processing to ensure a seamless customer experience.
- Maintaining and updating the product catalog for our online channels.
- Creating and distributing newsletters to engage our audience.
- Keeping our Instagram content fresh and up-to-date to showcase our products.
- Providing after-sales service to guarantee customer satisfaction.
- Building and maintaining a comprehensive client database to enhance future interactions.

Qualities we are looking for:
To excel in this role, you should possess the following qualities:
- An exceptional service-oriented mindset with a strong attention to detail.
- A minimum of two years of sales experience, preferably in the fine jewelry or luxury sectors.
- The ability to prioritize and manage a workload effectively.
- Familiarity with e-commerce tools such as Woocommerce, Stripe, Campaign Monitor, etc.
- Excellent written communication skills in both Danish and English, including a strong grasp of grammar and spelling.
- Proficiency in multiple languages is highly desirable.
- A solution-oriented, committed, and organized approach to your work.

How to Apply:
If you are excited about the prospect of joining our team and believe you have the skills and qualities we are looking for, please send your application and CV to with the subject line "Client Advisor Application." We look forward to reviewing your application and getting to know you better.